Frequently Asked Questions
Everything you need to know about shopping with M.H. Grover & Sons
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. You can return items for a full refund or exchange them for a different size or style, either online or at our physical storefront.
How do I determine the correct size for my clothing?
Each product page features a detailed size guide. Since we specialize in Big & Tall and regular fits, we recommend measuring a similar garment you already own and comparing it to our specific brand measurements.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days depending on your location. We offer free shipping on orders over $150. Expedited shipping options are available at checkout for an additional fee.
Do you offer international shipping?
Currently, we ship primarily within North America. For inquiries regarding international orders outside of Canada and the United States, please contact our customer service team for a custom shipping quote.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.